Connected Experience with Salesforce’s Customer 360
Here is a mini guide to walk you through Customer 360, an offering by Salesforce. Customer 360 helps to connect Salesforce apps and create a unified customer ID to build a single view of each customer.
In this E-book, we talk about:
- Common problems that arise in the absence of a scalable CRM
- Connected vs Disconnected Customer Experience
- The Important Statistics surrounding Salesforce Customer 360
- Best practices to realize full potential of Salesforce Customer 360
- CRM improvement Journey